You will receive a Dell, HP or Lenovo Grade B Core i5 laptop. These units are 100% functional. They have been tested, cleaned and installed with a Genuine Windows 10 Home Operating System. Any blemishes are aesthetic in nature and in no way hinder the use or functionality of the laptops. Scratch & Dent imperfections may include shiny keyboard and or palm rest/ touch-pad, some letters may be rubbed out, small cracked bezel, dents or cracks in the top cover and or corners of the unit, slight LCD blemish. All units have a minimum of two fully functional USB Ports.