Issue or Expired? Alert Us
10W Fast Wireless Charging Model ：Samsung Galaxy S10/ S10+/S10e /S9 Plus/S9/S8 Plus/S8/S7/S7 Edge; Note 9/ 8/7 （QC 3.0 Car Charger is required）
7.5W Fast Wireless Charging Model： iPhone Xs/ Xs Max/ XR/ X/ 8/ 8 Plus
5W Standard Charging Model: Samsung S6/S6 edge, Note 5 and other Qi-enabled smartphone. Huawei Mate 20 Pro, Google Pixel 3/ Pixel 3 XL, LG V30/G7 are at the 5W Qi spec that’s serves as the base Qi charging speed, so it is standard wireless charging at 5W/1A. Because they have original charger if you want to get the fastest wireless charging speeds when use those phone. (“Charging slowly” will display )
Important Notices: 1. About the Charging Function:
About the car charger: Please Plug the cable into QC 3.0 car charger to ensure fast charging; Non-QC car charger, 2.4A car charger or USB Port don’t support fast charging and supply enough power to this device. Package comes with 4.92FT/1.5M Type C USB Cable, but Car Cigar Lighter are not included.
About the Phone case: Please remove metal ring holder, metal attachments and credit cards for optimal charging. Be sure your phone case is NOT thicker than 4mm (0.16 inches) .Uneven or rugged Cases will trigger foreign object detection and interrupt charging.
About the Charging Coil alignment: Please release the nuts at the bottom of tray and strectch bottom bracket If you use iPhone Xs Max / 8 Plus ; Galaxy S10+/ S9 Plus / S8 Plus / Note 9 / Note 8 ; LG V30
Preventing your phone from overheating: We suggest you close Apps to reduce power consumtion and turn off phone screen during wireless charging.